Seen a problem on our roads?
Date Added: 23/05/2016
You will now be able to report highways issues more quickly and easily and track the progress through a new online system which we’ve launched in partnership with Ringway Jacobs.
The new reporting system provides the following user friendly elements:
• Efficient- see potholes already reported by other people so you don’t need to report something we already know about and you can see the latest update on progress .
• Feedback – You will receive a unique reference number for their report that can be used with our new ‘Track It’ tool to monitor progress.
Issues reported online are sent immediately to a Highway Engineer so the process of inspecting the problem and investigating it can start without delay.
The new online reporting system adapts automatically to work on mobiles and tablets so you can use it when you are out and about. You can even take and upload a picture to give the engineers more information about the report.
For more information about the reporting system please visit our website.
It's not just potholes
We all hate potholes but they’re not the only issue you can report online. You can also report:
• faulty street lights
• damaged potholes
• drainage and flooding problems
• overgrown trees and hedges
• obstructions in roads
• road signs
Remember if what you see on our roads is an emergency please call 0300 300 8049. You can see a video of what you can report on our YouTube channel